Articles on: Billing & Cost Management

Quortex Service & Support Levels

Quortex Service & Support Levels

The Service & Support Level outlines the set of services and level of available support.
The Basic level is free and provides essential support.
The Professional and Enterprise levels provides additional services and faster response times.

Price, in % of the monthly usage0%10%20%
Minimum price per month$0$750$2000
P1 incidents response timeNon committed1 hr15 min
Chat support
24/7 Monitoring
Global 24/7 Helpdesk (ticketing)
Phone Support
Customer Success Manager

For broader scopes, Custom Service & Support Levels can be tailored to your needs. Contact us for more information!

Updated on: 14/03/2024

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